Hotel location is excellent - close to MRT, close to several shopping centres and food malls, walking or train distance to restaurants, Clarke Quay, Arab st, Marina Bay, Raffles City, a huge park and ST Andrews Cathedral are just across the road. Room was recently renovated, spacious, nicely furnished. My only complaint is that there was a door to an adjoining room and we could clearly hear every word the couple next door said. Hence we were whispering so they wouldn't hear us. Need to sound proof those doors. We didn't experience any construction noise others have complained about. There are two pools that are perfect temperature and provide towels. There is some poolside seating with some shade areas. Plenty of poolside seats available when we were there but may not be enough in busy holiday periods. All of the staff were absolutely wonderful, from check in staff to concierge and restaurant staff. I would definitely recommend to friends. I would stay there again. We stayed in room 1626 of Peninsular Excelsior Tower part of the hotel (the hotel has two buildings)in May 2024.
Jo
mayo de 2024
The hotel is in a great location just a short walk from City Hall station (we took the MRT from the airport and was very easy). The pool are was nice to relax by, although we never did find the sauna? We were given complimentary late check out which was great as we had a late night flight.
Cassie
marzo de 2025
We had an issue with our first room, in that the window unit was blown and the bathroom flooded every time we had a shower, the staff were great and got us moved into another (bigger) room, which was a painless process. We loved the fact that is was so close to the F1 track, which was the reason for our visit. We couldn't believe our luck at how central it was and how easy it was to get around. Anyone staying here must check out the restaurant on floor 22, we only found it on the last night, and really wished we had found it on the first as we would have been able to see the track all light up. The views from this restaurant are absolutely stunning.
Christie
septiembre de 2023
The room was fine and the staff was helpful. Nice pool and appreciate that they offered suhoor during Ramadan.
Ayah
mayo de 2023
Great location, close to City Hall station. Walking distance to shops and attractions. Friendly staff.
Wendy
julio de 2024
The room size is good in view of its central location. It has a nice view to the sea, a good bed and a large bathroom. The pillows are a bit too firm and round. Although there are four pillows, none actually works for me. The room is very clean, decoration a bit tired but everything is functional. The coffee machine is a bit puzzling to operate. The staff is always helpful and smiley, especially a female employee named Sheryll. She is extremely observant and highly customer-oriented with a personalized touch. She has the magic to make her guests feel special.
Ruey
noviembre de 2024
Location is very convenient only few minutes away from the MRT station where takes you to the airport or anywhere you wish to go.
Ella
enero de 2024
The location of the hotel is excellent...easy walking distance to many locations nearby. While there are renovations currently happening, it wasn't a problem for us and only a minor inconvenience. The staff member Premala (reception) provided excellent and friendly service. We did have a problem with a badly leaking shower in our first room (recently renovated), we spoke to Premala about this problem and she relocated us to a better room in the Excelsior building, for which we were very grateful.
Garry
noviembre de 2024
Everything was beautiful. Location was excellent. Staff attentive. On our last day after we had checked out, the Manager came over asking if we had checked in or out. Told him checked out. Had a very informative talk to him. He gave us our room back till we had to leave for the airport.
Lady
marzo de 2025
Location perfect in the centre of Singapore Hotel rooms have been completely refurbished so new beds , modern interior , fresh & clean appearance 😁😁
John
noviembre de 2024